Dynamic leader with a track record delivering innovative global HR programs, practices, and strategies that align with business objectives. Excels at advising senior leaders on complex HR, people, and organizational issues by leveraging superior human resources and business acumen. Proven success creating and delivering robust, value-added HR solutions that meet ever-changing business needs. Passionate about coaching executives, developing top talent, and helping employees reach their full potential.
Areas of expertise include: HR Policies & Strategy | Organizational Development | Leadership Development| Workforce Planning Succession Planning | Talent & Performance Management | Employee Engagement & Relations Team Building & Leadership | Compensation & Benefits
Provided oversight and direction of human resources and training programs and processes for 69 locations, field and home office totaling 1,200 employees. Led human resources and training team of five employees. Served as trusted advisor to senior leadership and all levels of the organization. Reported to Chief Operations Officer.
Developed succession planning process and implemented schedule of bi-annual meetings to review and discuss development of restaurant management and high potential hourly team members.
Partnered with operations to create and implement restaurant level career path providing clear direction for training and development from entry-level front of the house or back of the house positions through General Manager utilizing career journals, road maps and position assessments.
Led successful transition from one HRIS system, ADP, to another, Ultipro, as well as implementation of Freebird's first applicant tracking and onboarding system, JobApp. Subsequent transition to PeopleMatter within 12 months.
Consolidated benefits with parent company and transitioned to new benefit plans in 2015 resulting in reduced cost of medical coverage for employees with dependents by 20-45%.
Collaborated with finance and operations to assess and improve bi-annual bonus program, calculation and payout process.
Created and implemented annual restaurant management and staff performance review and merit process resulting in a consistent, scalable solution to evaluate performance and financial impact.
If you would like to chat with this candidate, please reach out to Ken Lubin at klubin@zrgpartners.com